Rambuyon, Rainalda Tabula

Abstract:The study aimed to determine the level of customer relations strategies of the hotel industry in Vigan City and the significant relationship between the level of customer relations strategies and the profile. Descriptive correlational method of research backed up with informal interviews was used in the conduct of the study. Data were treated using frequency and percentage, mean and simple linear correlation analysis. The study found out that the majority of the respondents were of middle ages, females, single, graduated in college, and had attended training programs at the local level. Hotels operated as a corporation, within the commercial zone, had a source of capitalization that came from personal savings /earnings and loans, had been in operation for a decade, and employed a sufficient number of employees. The level of customer relations strategies of the hotel industry in Vigan City were very high. Listening and problem-solving skills were found out to have a significant relationship on the profile.In light of the findings and conclusions the following recommendations were forwarded: (1) Continue hiring employees that have a deep knowledge and understanding of customer relations, (2) Implement activities and programs, problem-solving simulation for the employees/personnel should be prioritized, and (3) Tie-ups/partnering with professional organizations, either international, national, regional/local, or with the academe with their expert services should be considered.

Keywords:customer relations strategies, hotel industry, teamwork, listening, communication.

Abstract:The study described the weave patterns used in abel products like slippers, face masks, and pouch bags and developed weaving codes in designing these products. The coding theory, an application of number theory and the use of the binary decimal codes, was used and applied to describe and develop the codes of the designs in the Abel Iloko Products in Ilocos Sur. The result guided the researchers in generating weaving codes for the designs of slippers, face masks, pouches, and bags. The study employed descriptive and developmental research designs. It explored the different weave patterns found in the Abel Iloko products. It is developmental because the study aims to generate weaving codes based on the patterns used in the production of Abel Iloko. Moreover, the results provide new research directions and ideas for innovation. Based on the findings, the following are recommended: Instructional medium may be used as a medium of learning for students in Ilocos Sur, where learning could be made more varied, and students get to know their culture and preserve the culture of Abel Iloko products. Researchers may use the results as a basis for future research to develop a warp-weighted loom simulation so that historical weaving processes may be explored and shared to generate new fabrication possibilities.

Keywords:Generate, weaving, code, abel, binary