Garnace, Jake Brillo

Abstract:This study aimed to develop and validate a Technostress scale for Filipino students using development and research method. Items in the scale were constructed through interviews with purposively selected tertiary students and were subjected to validation by experts. Results showed a high level of content and face validity. Exploratory Factor Analysis showed five misfits of the scale: abilities-demands of technology, abilities-demands of a school requirement, person-people, needs-supplies of technology, and needs-supplies of the school. In addition, Confirmatory Factor Analysis indicated that the model of the scale has an acceptable fit. The convergent and discriminant validity results revealed that the scale exhibits psychometric quality, and the items reliably measure their corresponding constructs. Based on the reliability index, the questionnaire could yield the same results even after multiple trials. Therefore, educators can use the developed technostress scale to diagnose students with problems adjusting to a technology-based learning environment.

Keywords:confirmatory factor analysis, exploratory factor analysis, technostress, COVID-19 pandemic, technology